Exchanges and Returns
Please get in touch with Me and Norman within 48 hours of receiving your order if you are unhappy with your purchase and we will make arrangements for a refund or exchange.
Please provide a detailed reason. Return shipping is the responsibility of the client.
If your product arrived damaged, please send through photographic evidence within 48hours of receiving it. Depending on the specific circumstances you will be eligible for a new product free of charge or store credit.
Please note that shipping and handling fees are non-refundable and that getting your parcel back to us will be at your expense. Product exchanges are treated as new orders and are subject to standard delivery costs.
*No returns or exchanges for sale items.
*No returns or exchanges for commissions.
If you have any questions please do not hesitate to contact us at firstname.lastname@example.org.